Support
Last updated :
This page is the official support address for apps published by The Sheeping Goat. It is also the URL declared on our App Store listings.
Write to us
Email the support address shown at the bottom of this page. We reply within one to two working days.
To move things along, please include where possible:
- the app name and version (Settings → the app → Version);
- your iPhone or iPad model and iOS version;
- what you were doing when the problem occurred;
- a screenshot or screen recording, if the problem is visible.
Reporting a bug
Describe the steps that reproduce the problem, what happened and what you expected instead. If the app closes by itself, say exactly when — that is usually enough to find the matching crash report.
Suggesting a feature
Suggestions are welcome. We cannot promise to build them, but every one is read and kept.
Deleting your data
To request access to or deletion of your data, write to us from the email address concerned and name the app. We handle these requests within one month, as required by the GDPR. What data is processed is set out in the privacy policy.
Refunds
Purchases made on the App Store are handled by Apple, not by The Sheeping Goat. Refund requests go through reportaproblem.apple.com.